Shipping Information

Shipping Policy

At Jhimé by Hellene, we offer free shipping on all orders . We take great care in packaging your order and ensuring that it arrives in perfect condition. Once your order has been shipped, you will receive a tracking number via email.

Return and Exchange Policy

We want you to be completely satisfied with your purchase from Jhimé by Hellene. If for any reason you are not satisfied, we offer hassle-free returns and exchanges within 14 days of receiving your order. Please contact our customer service team to initiate your return or exchange.

Items must be returned in new, unworn, unwashed, undamaged, and unaltered condition and have the original tags attached

Return request may be made via email.

After 14 days items can be sent back for exchanges only