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  • Does Jhimé by Hellene provide discounts or sales
    Yes, Jhimé by Hellene frequently offers discounts and sales to provide customers with opportunities to purchase high-quality clothing at affordable prices. Our sales events, including seasonal promotions, allow customers to enjoy significant savings on a wide range of stylish and well-crafted clothing items. Additionally, we plan to offer exclusive discounts to our loyal customers through our rewards program, where they can earn points for every purchase and redeem them for discounts on future orders (you must register a login to be eligible). By providing regular discounts and sales, we aim to make our premium clothing accessible to a diverse range of customers while maintaining our commitment to quality and value. Be sure to sign up for our newsletter and follow us on social media to stay informed about upcoming sales and exclusive promotions.
  • O que é uma seção de perguntas frequentes?
    Uma seção de perguntas frequentes pode ser usada para responder rapidamente a perguntas comuns sobre sua empresa, como “Para onde você envia?”, “Qual é o seu horário de funcionamento?” ou “Como posso reservar um serviço?”.
  • Por que as perguntas frequentes são importantes?
    As perguntas frequentes são uma ótima maneira de ajudar os visitantes do site a encontrar respostas rápidas para perguntas comuns sobre sua empresa e criar uma experiência de navegação melhor.
  • How long do I have to return my order?
    At Jhimé by Hellene, we offer a 14-day return policy from the date of purchase. If for any reason you are not completely satisfied with your order, you have up to 14 days to return the item for a full refund or exchange. We want our customers to be happy with their purchases and confident in shopping with us, so we strive to make the return process as convenient and hassle-free as possible. Simply ensure that the item is in its original condition with tags attached and the original packaging included, and then reach out to our customer service team to initiate the return process. We will provide you with a pre-paid shipping label for your convenience. For more information on our returns process, please refer to our Returns & Exchanges policy on our website.
  • What if I don't return my order by the deadline?
    At Jhimé by Hellene, we understand that life can get busy, and sometimes the deadline for returns may be missed. If this happens, please reach out to our customer service team as soon as possible. While we cannot guarantee a full refund for late returns, we will do our best to accommodate your situation and offer store credit or an exchange. We want to ensure that you are satisfied with your purchase and will work with you to find a solution that meets your needs. Thank you for choosing Jhimé by Hellene for your clothing needs, and we appreciate your understanding.
  • Como adiciono uma nova pergunta e resposta?
    Para adicionar um novo FAQ, siga estas etapas: 1. Gerencie perguntas frequentes no painel do seu site ou no Editor 2. Adicione uma nova pergunta e resposta 3. Atribua seu FAQ a uma categoria 4. Salve e publique. Você sempre pode voltar e editar suas perguntas frequentes.
  • Posso inserir uma imagem, vídeo ou GIF no meu FAQ?
    Sim. Para adicionar mídia siga estas etapas: 1. Gerencie perguntas frequentes no painel do seu site ou no Editor 2. Crie um novo FAQ ou edite um existente 3. Na caixa de texto da resposta, clique no ícone do vídeo, imagem ou GIF 4. Adicione mídia da sua biblioteca e salve.
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